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Royal Mail 'cyber incident' hits overseas post

Latest Royal Mail and CWU news.This is an open forum.
gt94sss2
Posts: 102
Joined: 29 Dec 2020, 18:16
Gender: Male

Royal Mail 'cyber incident' hits overseas post

Post by gt94sss2 »

Royal Mail says it is unable to send letters and parcels overseas after a "cyber incident".

It is telling customers to stop sending items overseas while it tries to resolve the issue.

The firm said there were also minor delays to deliveries into the UK, but domestic deliveries are unaffected.

It apologised and said its teams were "working around the clock to resolve this disruption" and would update customers when it had more information.

Royal Mail is understood to be calling it a "cyber incident" rather than an attack because it does not know what has caused the issue.

It said its computerised systems for sending letters and parcels abroad had been "severely disrupted".
More at https://www.bbc.co.uk/news/business-64231473
scoobymunster
Posts: 346
Joined: 30 Mar 2011, 00:39
Gender: Male

Re: Royal Mail 'cyber incident' hits overseas post

Post by scoobymunster »

It's not just overseas stuff affected, our MC failed plenty last night due to this and we're having extra lapsing tomorrow due to the expected drop in work.
heraldmoth
Posts: 705
Joined: 22 Jun 2014, 15:58
Gender: Male

Re: Royal Mail 'cyber incident' hits overseas post

Post by heraldmoth »

Agreed this is not the whole story
guardianangel
Posts: 1845
Joined: 21 Feb 2020, 19:40
Gender: Male

Re: Royal Mail 'cyber incident' hits overseas post

Post by guardianangel »

Thompson has probably cut costs on software engineers and security.we all know what happened to the people working at the post office even though we know the government tried to cover that up.
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12178
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: Royal Mail 'cyber incident' hits overseas post

Post by SpacePhoenix »

scoobymunster wrote: ↑
11 Jan 2023, 17:00
It's not just overseas stuff affected, our MC failed plenty last night due to this and we're having extra lapsing tomorrow due to the expected drop in work.
What machines were hit?
Asmad
EX ROYAL MAIL
Posts: 49
Joined: 02 Nov 2021, 17:30
Gender: Male

Re: Royal Mail 'cyber incident' hits overseas post

Post by Asmad »

Windows 7 is no longer supported by Microsoft with new security patches.

Simple Simon saving a few bob by not updating Royal Fails computer operating systems.........

Coincidence?
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12178
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: Royal Mail 'cyber incident' hits overseas post

Post by SpacePhoenix »

Asmad wrote: ↑
11 Jan 2023, 20:10
Windows 7 is no longer supported by Microsoft with new security patches.

Simple Simon saving a few bob by not updating Royal Fails computer operating systems.........

Coincidence?
Some machines use XP!
pinstripe
Posts: 2474
Joined: 25 May 2007, 16:42
Gender: Male
Location: 2 left turns from reality

Re: Royal Mail 'cyber incident' hits overseas post

Post by pinstripe »

Coincidence probably, but a ‘cyber incident’ grounded all flights in the US today
https://news.sky.com/story/all-flights- ... a-12784252
ExeterCelt
Posts: 16
Joined: 08 Jun 2015, 11:02
Gender: Male

Re: Royal Mail 'cyber incident' hits overseas post

Post by ExeterCelt »

Ransomware attack. Computers locked out yesterday, followed by other systems. Various printers , spat out copies of the ransom note. Threat to data dump internal data on web.

This could take a while. Day-to-day will be seriously disrupted and could affect payroll amongst other functions.

Unless of course they coughup the fee.
scoobymunster
Posts: 346
Joined: 30 Mar 2011, 00:39
Gender: Male

Re: Royal Mail 'cyber incident' hits overseas post

Post by scoobymunster »

SpacePhoenix wrote: ↑
11 Jan 2023, 19:33
scoobymunster wrote: ↑
11 Jan 2023, 17:00
It's not just overseas stuff affected, our MC failed plenty last night due to this and we're having extra lapsing tomorrow due to the expected drop in work.
What machines were hit?
No flats and only some parcels sorted, alot of our MC staff were sent to bulk/SDs as thats manually done.
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12178
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: Royal Mail 'cyber incident' hits overseas post

Post by SpacePhoenix »

scoobymunster wrote: ↑
12 Jan 2023, 06:41
SpacePhoenix wrote: ↑
11 Jan 2023, 19:33
scoobymunster wrote: ↑
11 Jan 2023, 17:00
It's not just overseas stuff affected, our MC failed plenty last night due to this and we're having extra lapsing tomorrow due to the expected drop in work.
What machines were hit?
No flats and only some parcels sorted, alot of our MC staff were sent to bulk/SDs as thats manually done.
AFAIK all our machines have been working fine
pieoftheday
Posts: 1842
Joined: 11 Mar 2010, 16:43
Gender: Male

Re: Royal Mail 'cyber incident' hits overseas post

Post by pieoftheday »

ExeterCelt wrote: ↑
11 Jan 2023, 23:57
Ransomware attack. Computers locked out yesterday, followed by other systems. Various printers , spat out copies of the ransom note. Threat to data dump internal data on web.

This could take a while. Day-to-day will be seriously disrupted and could affect payroll amongst other functions.

Unless of course they coughup the fee.
Mmight be interesting to see if/what internal data they have to dump onto web? :Very Happy
fluxburner
Posts: 60
Joined: 13 Jan 2011, 10:39
Gender: Male

Re: Royal Mail 'cyber incident' hits overseas post

Post by fluxburner »

Anybody with a basic knowledge of software and app development who has experienced several years of appalling PDA development will know that our development teams are not fully competent,or it's being done on the cheap.
I wouldn't be surprised if a 14 year old "Script Kiddie" found that the password for accessing admin privileges was... "pa55word"
robsdean7
Posts: 41
Joined: 01 Nov 2019, 22:36
Gender: Male

Re: Royal Mail 'cyber incident' hits overseas post

Post by robsdean7 »

ExeterCelt wrote: ↑
11 Jan 2023, 23:57
Ransomware attack. Computers locked out yesterday, followed by other systems. Various printers , spat out copies of the ransom note. Threat to data dump internal data on web.

This could take a while. Day-to-day will be seriously disrupted and could affect payroll amongst other functions.

Unless of course they coughup the fee.
No guarantee that Lockbit won't turn around and re-encrypt the files after getting paid, that's if they decrypt all the files in the first place. General advice for companies is usually to not pay the ransom.
pinstripe wrote: ↑
11 Jan 2023, 22:13
Coincidence probably, but a ‘cyber incident’ grounded all flights in the US today
https://news.sky.com/story/all-flights- ... a-12784252
Just a co-incidence, but also the fault of not upgrading.