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special delivery failed

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rickb
Posts: 3
Joined: 03 Feb 2021, 16:00
Gender: Male

special delivery failed

Post by rickb »

Hi i posted a special delivery item yesterday with guaranteed delivery by 1pm today.
The tracking only shows Item Despatched to Chelmsford MC yesterday evening, no further updates.

Does this mean the item has not even gone to the delivery office or could it just be a delay in the tracking updated?

Thanks
Postfan1995
Posts: 6
Joined: 30 Mar 2018, 12:13
Gender: Male

Re: special delivery failed

Post by Postfan1995 »

Would need a tracking number to help, unfortunately.
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12118
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: special delivery failed

Post by SpacePhoenix »

What part of the country was coming from? It might be that it's missed a connection between Chelmsford Mail Centre and the Mail Centre that covers where it's come from because of the snow
Hug0b0ss123
Posts: 1
Joined: 12 Feb 2021, 09:27
Gender: Female

Re: special delivery failed

Post by Hug0b0ss123 »

Post 1 minute ago

Hello I have ordered a parcel on the 2nd February with guaranteed delivery by 1pm next day which was 3rd Wednesday however it hadn’t updated since. It says it’s at Sheffield mail centre but hasn’t updated. Tracking number is VE558795586GB please can you tell me where my parcel is and whether it is just delayed or if it’s been lost at Sheffield mail centre. It’s alimony been 10 days I think it might be the 10th day today that it hasn’t arrived. Please can you follow this up for me. Many thanks looks forward too hear from you
User avatar
POSTMAN
SITE ADMINISTRATOR
Posts: 32737
Joined: 07 Aug 2006, 03:19
Gender: Male

Re: special delivery failed

Post by POSTMAN »

Hug0b0ss123 wrote:
12 Feb 2021, 10:06
Post 1 minute ago

Hello I have ordered a parcel on the 2nd February with guaranteed delivery by 1pm next day which was 3rd Wednesday however it hadn’t updated since. It says it’s at Sheffield mail centre but hasn’t updated. Tracking number is VE558795586GB please can you tell me where my parcel is and whether it is just delayed or if it’s been lost at Sheffield mail centre. It’s alimony been 10 days I think it might be the 10th day today that it hasn’t arrived. Please can you follow this up for me. Many thanks looks forward too hear from you
You posted this questionn 4 times, please dont.
I think it would be classed as lost now.
Please contact Royal Mail customer services here, we can not help anymore on here...
https://www.royalmailchat.co.uk/customers.php
an item shall be deemed as lost if Royal Mail has not delivered it at the place to which it is addressed by the end of the tenth working day (or the fifth working day for Royal Mail Special Delivery Guaranteed by 1pm® (not posted on account) after its due date of delivery, unless there is evidence to the contrary to demonstrate that the item has not been lost.
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.