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Does return to sender show when the item is delivered.

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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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Jenji
Posts: 4
Joined: 22 Dec 2020, 16:48
Gender: Female

Does return to sender show when the item is delivered.

Post by Jenji »

Hi

This is my first post here. My tracking no is VE476006891GB.

Will there be further update to say when it is actually returned to sender?

Thanks
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12118
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: Does return to sender show when the item is delivered.

Post by SpacePhoenix »

Looks like it was sent via Special Delivery so it should be scanned along the way, all the way back to the sender
Jenji
Posts: 4
Joined: 22 Dec 2020, 16:48
Gender: Female

Re: Does return to sender show when the item is delivered.

Post by Jenji »

Hi, thanks for the reply.

I’m not sure what the stop sign means. It makes me wonder if the tracking has ended?
It doesn’t say where it is held at the moment. I appreciate that it is Christmas time.
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72628
Joined: 30 Dec 2006, 10:29
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Location: On my couch

Re: Does return to sender show when the item is delivered.

Post by TrueBlueTerrier »

Its probably being held in the DO. Whilst a special delivery will be scanned as it passes through the system, once the original delivery has been attempted the service is complete and the return process has no time limit.

However, Special Deliveries this week have gone through the roof so it is possible that the Mail Centre has segregated it and are concentrating on delivering the Christmas post, and leaving the returns to senders till after.

Here's a handy hint if you use an android device download the royal mail app and enter the tracking number. Then as it progresses through the system you will get notifications via your phone.
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Jenji
Posts: 4
Joined: 22 Dec 2020, 16:48
Gender: Female

Re: Does return to sender show when the item is delivered.

Post by Jenji »

Hi, thanks for a helpful reply and hints. Suppossed I need to wait and see.
simmo11
Posts: 180
Joined: 23 Nov 2011, 22:13
Gender: Male

Re: Does return to sender show when the item is delivered.

Post by simmo11 »

TrueBlueTerrier wrote:
23 Dec 2020, 07:59
Its probably being held in the DO. Whilst a special delivery will be scanned as it passes through the system, once the original delivery has been attempted the service is complete and the return process has no time limit.

However, Special Deliveries this week have gone through the roof so it is possible that the Mail Centre has segregated it and are concentrating on delivering the Christmas post, and leaving the returns to senders till after.

Here's a handy hint if you use an android device download the royal mail app and enter the tracking number. Then as it progresses through the system you will get notifications via your phone.
Great tip. The push notifications in the app are really great.

Are there really huge volumes of SD in the network this week? I know the guarantee has been suspended for items posted today
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12118
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: Does return to sender show when the item is delivered.

Post by SpacePhoenix »

simmo11 wrote:
23 Dec 2020, 17:59
Are there really huge volumes of SD in the network this week?
Yep. In a normal year the amount of SDs going through the system goes through the roof anyway during the last 2-3 days before xmas