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Home counties North mail centre

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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Roxredroo
Posts: 2
Joined: 08 Dec 2020, 22:09
Gender: Female

Home counties North mail centre

Post by Roxredroo »

Hey all...
I have a parcel that was supposed to be delivered today, unfortunatly it's still at Home counties north mail centre.
I purchased this item a month ago and I'm getting really anxious I won't recieve it.
Can I do anything to help it on it's way? Sorry if that's a silly question :cry

Thank you.
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72629
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: Home counties North mail centre

Post by TrueBlueTerrier »

I am afraid there is nothing you can do to help. Covid and Christmas have caused the perfect storm and parcel levels are at the highest level ever, and experienced posties are having to isolate if exposed to covid. Whilst casuals are being used, they will never replace the experienced posties no matter how hard they try.

The last 3 days have seen the highest level ever of tracked items and the last week was nearly as bad.
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Roxredroo
Posts: 2
Joined: 08 Dec 2020, 22:09
Gender: Female

Re: Home counties North mail centre

Post by Roxredroo »

Thanks so much for your reply.
I guess I'll just have to wait it out like everyone else :crazy: is it likely that my item will even arrive this side of christmas? Wondering if I should just buy again and choose a different carrier.
Thanks.
Anteater99
Posts: 2
Joined: 13 Jan 2023, 01:30
Gender: Female

Re: Home counties North mail centre

Post by Anteater99 »

My tracked parcel arrived at HC North on 31/12/22 but still hasn’t been delivered. Why are you sitting on it? Thought tracked was preferential mail?
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72629
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: Home counties North mail centre

Post by TrueBlueTerrier »

Anteater99 wrote:
13 Jan 2023, 01:35
Why are you sitting on it?
We aren't - we are not an official site. We have a customer section on this forum for posties so we can advise and sometimes give insight into what is happening.

You'll need to go to an official Royal Mail site to get an official response. Twitter @royalmailhelp

If you post a tracking number so we can see the current status we might be able to give an insight, buts that is not guaranteed as we have the same access to tracking as you do yourself. In contrast, official channels have admin privileges and can see more detail.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
Anteater99
Posts: 2
Joined: 13 Jan 2023, 01:30
Gender: Female

Re: Home counties North mail centre

Post by Anteater99 »

Any info would be appreciated. Thanks.

YD057337033GB
simranrathi08
Posts: 1
Joined: 21 Apr 2023, 19:56
Gender: Female

: Home counties North mail centre

Post by simranrathi08 »

I have sent some very important documents using International tracked services to India in March 25,2023. On april 1, it shows Home Counties North mc has received it but not has moved forward, I do not want claim or compensation, I only wish to either get it back or delivered safwly. Please help-LB108369956GB