ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

Advice on RM International Tracked Tracking Updates

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.
Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
emzolv
Posts: 1
Joined: 18 Nov 2020, 10:09
Gender: Female

Advice on RM International Tracked Tracking Updates

Post by emzolv »

Hey there!

I have sent an International Tracked parcel from my local to Australia, and to me it seems to be going on a strange journey.

here are details:
UK > Australia (Parcel contained a box of plastic toys and a booklet - I did check the ABF.gov.uk import prohibited goods list and my parcel seems to be 'a-okay')

Tuesday 10th November
02:59pm - Accepted at Post Office - California Post Office [RG40 3RD]
03:13pm - Sender preparing item

Wednesday 11th November
02:35am - Item Received by Royal Mail - Langley HWDC
05:32am - Item Leaving the UK - Langley HWDC
(then suddenly)
07:41pm - Item Despatched to Edinburgh MC - Swindon MC

I checked the Receiving Postal Service status update (as I can) which is Auspost.com.au which shows the Langley update as the last update.

This matches part of the journey but not the Edinburgh bit.

My questions:
I guess I'm confused because Langley isn't Swindon (so would there have been a transfer where it wasn't scanned between the two?)

Is my parcel on the way from Langley, or is it actually still in the UK going to Edinburgh? Do they post international parcels from Edinburgh?
Top

Return to “CUSTOMERS”