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Item Retention

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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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ecoinox666
Posts: 1
Joined: 08 Nov 2020, 20:24
Gender: Male

Item Retention

Post by ecoinox666 »

So about 2 days ago my package was meant to be delivered but i received this message instead
Screenshot (2).png
Can someone tell me what's going on?
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TrueBlueTerrier
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Item Retention

Post by TrueBlueTerrier »

That's a status that normally comes up when there is a Saturday retention in place. Though it's not exclusive to that, sometimes (especially during the current crisis) there isn't simply enough posties to deliver everything so they "roll" some items over and attempt delivery the next day. Keep an eye on the tracking hopefully you should get a will be attempting delivery today scan, today. If not then, if you can call the office and ask, politely, what happened (the person answering won't know and will need to investigate).
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