I am a postie myself but wondering what's going on with this parcel.
Ordered Wednesday, it was dispatched with a tracking number on Thursday. It's now Tuesday afternoon and the tracking says RM are yet to receive it. I understand the delays but I don't understand where it is if it's been dispatched but not in RMs hands yet?
I've added a screen shot of the tracking GV975893479GB
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Tracked parcel not updating since Thursday
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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
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trevjim
- Posts: 170
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Tracked parcel not updating since Thursday
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Snaggletooth
- EX POST OFFICE
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Tracked parcel not updating since Thursday
I had this recently. I complained to the retailer, who said that RM were not updating the tracking due to Covid-19 and that it was expecting to turn up the following day. Sure enough, it turned up when they said, with the tracking coming to life once it arrived.
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SpacePhoenix
- MAIL CENTRES/PROCESSING
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Tracked parcel not updating since Thursday
AFAIK every office is scanning stuff as normal, the computer server that handles the tracking is probably struggling to cope given how insane the parcel numbers are atmSnaggletooth wrote:I had this recently. I complained to the retailer, who said that RM were not updating the tracking due to Covid-19 and that it was expecting to turn up the following day. Sure enough, it turned up when they said, with the tracking coming to life once it arrived.
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trevjim
- Posts: 170
- Joined: 05 Dec 2012, 20:04
- Gender: Male
Tracked parcel not updating since Thursday
Thank you. Hopefully that's the case. Not worried about any delays especially given the circumstances, just a bit worried that it may have been lost between the two parties somehowSnaggletooth wrote:I had this recently. I complained to the retailer, who said that RM were not updating the tracking due to Covid-19 and that it was expecting to turn up the following day. Sure enough, it turned up when they said, with the tracking coming to life once it arrived.