ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

LO580817797CN

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
Vinnie2018
Posts: 1
Joined: 18 Jan 2020, 10:20
Gender: Female

LO580817797CN

Post by Vinnie2018 »

LO580817797CN
The above number is a tracking number for a parcel ordered on 5 December and being delivered by China Post. Apparently this parcel was delivered yesterday but all that arrived was a headscarf and not the television and vacuum cleaner that were paid for. Are the items likely to still be at Heathrow ?
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12116
Joined: 12 Nov 2008, 17:03
Gender: Male

LO580817797CN

Post by SpacePhoenix »

Might be worth asking the seller how many parcels there are and that the tracking number is correct, I'd be surprised if the TV and vacuum cleaner were to be in the same parcel given their size. If the vacuum cleaner is battery powered then that could potentially cause problems (regs regarding lithium batteries).

I would expect that it'd get a customs charge (especially if both are packed in the same parcel)
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72628
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

LO580817797CN

Post by TrueBlueTerrier »

Vinnie2018 wrote:LO580817797CN
The above number is a tracking number for a parcel ordered on 5 December and being delivered by China Post. Apparently this parcel was delivered yesterday but all that arrived was a headscarf and not the television and vacuum cleaner that were paid for. Are the items likely to still be at Heathrow ?
No your more likely to have been scammed. Try a chargeback, or contact your credit card company.

Tracking numbers are usually unique so that you would have received the correct parcel.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.