Parcel held up

Pegster · Post by **Pegster** » 23 Oct 2019, 12:43

Hello I received an email from the sender of a package I'm waiting on saying it arrived at Heathrow sorting facility on 8th September how long does it take to clear. Tracking number. YT1924221266052333 Thank you

Post by **Snaggletooth** » 23 Oct 2019, 21:09

We don’t know how long it takes to clear, that is down to customs. But after 5 weeks the sender should claim for a loss.

That doesn’t look like a Royal Mail tracking number. Is it something you bought?

Pegster · Post by **Pegster** » 23 Oct 2019, 21:50

Thanks Snaggletooth it was a watch fitness tracker wristband that I bought

Post by **Snaggletooth** » 24 Oct 2019, 19:14

Pegster wrote:Thanks Snaggletooth it was a watch fitness tracker wristband that I bought

These are liable to be officially destroyed for contravention of the Dangerous Goods act, if the sender doesn’t follow the packaging guidelines. Either way, it is the seller’s problem not yours, make a claim.

dsmith812 · Post by **dsmith812** » 24 Oct 2019, 21:30

Snaggletooth wrote:
Pegster wrote:Thanks Snaggletooth it was a watch fitness tracker wristband that I bought
These are liable to be officially destroyed for contravention of the Dangerous Goods act, if the sender doesn’t follow the packaging guidelines. Either way, it is the seller’s problem not yours, make a claim.

For a fitness tracker??

Post by **TrueBlueTerrier** » 25 Oct 2019, 07:38

dsmith812 wrote:
Snaggletooth wrote:
Pegster wrote:Thanks Snaggletooth it was a watch fitness tracker wristband that I bought
These are liable to be officially destroyed for contravention of the Dangerous Goods act, if the sender doesn’t follow the packaging guidelines. Either way, it is the seller’s problem not yours, make a claim.
For a fitness tracker??

Yes - especially if they haven't followed the strict ICAO rules for Lithium batteries if thats how it's powered.