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Is this a scam?

15 Oct 2019, 19:54

I've received a grey card saying "Unfortunately we can't deliver your item because there is a fee to pay"

There's a form on there (unfilled), but there's a sticker over it.

The sticker says REF: and then a ref number, consisting of three numbers, a dash, then two letters. Example : 123 - AB

Then :

SURNAME : my surname only. No Mr, no first initial, no first name
ADDRESS : my address

POSTCODE : my post code DATE BOOKED : the date
REASON : THE SENDER DID NOT PAY THE FULL POSTAGE
AMOUNT DUE : £2.00

Then some text :

* All post items entering the UK from outside the EU.....etc etc etc

Then :

What to do next? you can pay in a number of ways : [the Y of "you" is just as I've written it. Uncapitalized]

Then some options :

* Online at http://www.royalmail.co.uk/feetopay [I checked it, it's a real page on the RM website]
* With postage
* In person

Then...

Please note - if you are planning to pay an outstanding fee on collection, credit / debit cards cannot be processed at Delivery Offices.

Then...

Please note, we will keep underpaid items for 18 calendar day...etc etc etc.



Here is an image of a similar one from google :

Image

That image is not quite the same as the one I got. The one I got also does not have the small print at the bottom, talking about RM's trading name and registered number and address. It doesn't have that. Instead it has it along the right edge. It starts with "P4605 July 2013". It's 2019.

On the other side it has the RM logo at top left, 2 "Affix postage here" boxes top right, it has the real address of my nearest delivery office, and it has the opening times, which I think are correct. It also has a phone number, which, from what I've checked (here : https://www.whatdotheyknow.com/request/ ... r.pdf.html ) is for that delivery office. But when I googled the delivery office, another number came up, although I think it's the main RM number.



I haven't ordered anything from a company or anyone on ebay nor an amazon seller.

I can't think of any way it could be from the council or gov. Surely they would pay the postage, and I've never heard of them sending anyone something so heavy or large as to require £2 postage. Usually whatever they have to say can be said on 1 or 2 pages.

There's only 1 person who knows my name and address and who might ever want to send me anything in the post. But I think they're smart enough not to make such an error.



Is this a scam?

Is this a scam?

15 Oct 2019, 20:28

I once got one of those when the exam board failed to put enough stamps on the item. It was my exam certificate.

The fee you pay includes an admin charge.

If you are really worried about being scammed, go and collect it in person from the Delivery Office.

Is this a scam?

16 Oct 2019, 05:54

£2 is the standard charge for a letter that has no stamp/postage on it https://www.royalmail.com/personal/rece ... id-postage

I once had one for a letter from a Building Society where I was taking out a mortgage - so the item could be anything from a card from a relative to a bit of marketing post with no postage paid.

As Snaggletooth says, you can collect the item in person - doing that will give to the chance to see it and refuse it if you don't want it.

Is this a scam?

16 Oct 2019, 10:16

The main thing I'd like to know is, from what I've described, does the card seem legit?

Is this a scam?

16 Oct 2019, 14:23

The card certainly seems legit to me. There may be newer or older versions with slightly different details, but if the address on the stamps side is the local delivery office and the web link is at royalmail.com there is nowhere else any payment could be sent to other than Royal Mail. Our office places a sticker over the name and address section as it is generated by the system when the information is input.

Is this a scam?

16 Oct 2019, 18:57

fb1969 wrote:£2 is the standard charge for a letter that has no stamp/postage on it https://www.royalmail.com/personal/rece ... id-postage

I once had one for a letter from a Building Society where I was taking out a mortgage - so the item could be anything from a card from a relative to a bit of marketing post with no postage paid.

As Snaggletooth says, you can collect the item in person - doing that will give to the chance to see it and refuse it if you don't want it.


This is entirely correct, the best option is to go to your delivery office with that card, ask to see the item and if you want to collect it, pay £2, if not, they will send it back.

Lots of stamps might not be correctly applied and fell off, someone might have forgotten to put a stamp on or the postage is insufficient, all these questions are easily answered with a trip to your delivery office, just in case it`s a fraud :)

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