Hey,
I have ordered some stuff from outside UK around 2 months ago. When I try to track the package the system says that his item has been received at LANGLEY HWDC, United Kingdom. More information will be available as it travels through our UK network. In the meantime, I'd moved house I got now a different address. What should I do to finally get my package?
Tracking number is RP021280306LV
Thanks
Marcin
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My item has stuck at LANGLEY HWDC over one month
Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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MarcinM
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mattling9
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My item has stuck at LANGLEY HWDC over one month
I have had multiple parcels stuck at HWDC for weeks now and it's only now that they seem to be coming out. Hopefully Yours should be released soon.
I have had a big problem with the parcel that has been there the longest. For some reason they have set the valuation of $5200 as opposed to $52.00 which was what was written on the CN22 Form.
I have had a big problem with the parcel that has been there the longest. For some reason they have set the valuation of $5200 as opposed to $52.00 which was what was written on the CN22 Form.
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MarcinM
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My item has stuck at LANGLEY HWDC over one month
Is there any other option to reach the staff and get things faster? The problem is I have changed my address so if Royal Mail will send to the old address the package is gone.
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mattling9
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My item has stuck at LANGLEY HWDC over one month
ALL MY ITEMS ARE FINALLY LEAVING HWDC AND BEING DELIVERED
Here's the problem, I'm not pointing fingers as i don't know how the system works, but it seems there was a huge confusion when putting the parcel info into the system. It took weeks until i heard anything, but i eventually got a C77 form through the post, informing me i needed to comple a C88a form because the value of my parcel were $5200 and $5160. Now the values written on the parcels has been confirmed by the sender to be $52 and $28, which i sexactly what i paid for both. I can see how a mistake could be made for $52.00 being seen as $5200 but the $5160 i have no idea....
The tracked parcel was at HWDC for about 3 weeks before i received a letter and unfortunately the untracked one has been there for 14 weeks and i received the letter yesterday. Thankfully after call after call after call, i eventually ended up with a really lovely lady from HMRC who got both parcels sorted within a few hours.
Please Note that i will not be handing out the number for the woman i spoke to because they do not deal with any cases without a customs reference number, which can only be found on the C77 Form IF THAT IS THE PROBLEM YOU ARE HAVING.
Here's the problem, I'm not pointing fingers as i don't know how the system works, but it seems there was a huge confusion when putting the parcel info into the system. It took weeks until i heard anything, but i eventually got a C77 form through the post, informing me i needed to comple a C88a form because the value of my parcel were $5200 and $5160. Now the values written on the parcels has been confirmed by the sender to be $52 and $28, which i sexactly what i paid for both. I can see how a mistake could be made for $52.00 being seen as $5200 but the $5160 i have no idea....
The tracked parcel was at HWDC for about 3 weeks before i received a letter and unfortunately the untracked one has been there for 14 weeks and i received the letter yesterday. Thankfully after call after call after call, i eventually ended up with a really lovely lady from HMRC who got both parcels sorted within a few hours.
Please Note that i will not be handing out the number for the woman i spoke to because they do not deal with any cases without a customs reference number, which can only be found on the C77 Form IF THAT IS THE PROBLEM YOU ARE HAVING.
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POSTMAN
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My item has stuck at LANGLEY HWDC over one month
One answer is enough, please do not spam the board with multiple posts saying the same thing.mattling9 wrote:ALL MY ITEMS ARE FINALLY LEAVING HWDC AND BEING DELIVERED
Here's the problem, I'm not pointing fingers as i don't know how the system works, but it seems there was a huge confusion when putting the parcel info into the system. It took weeks until i heard anything, but i eventually got a C77 form through the post, informing me i needed to comple a C88a form because the value of my parcel were $5200 and $5160. Now the values written on the parcels has been confirmed by the sender to be $52 and $28, which i sexactly what i paid for both. I can see how a mistake could be made for $52.00 being seen as $5200 but the $5160 i have no idea....
The tracked parcel was at HWDC for about 3 weeks before i received a letter and unfortunately the untracked one has been there for 14 weeks and i received the letter yesterday. Thankfully after call after call after call, i eventually ended up with a really lovely lady from HMRC who got both parcels sorted within a few hours.
Please Note that i will not be handing out the number for the woman i spoke to because they do not deal with any cases without a customs reference number, which can only be found on the C77 Form IF THAT IS THE PROBLEM YOU ARE HAVING.
I Wrote
It's good to get these types of threads, the ridiculous my manager said bollox so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
It's good to get these types of threads, the ridiculous my manager said bollox so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
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MarcinM
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My item has stuck at LANGLEY HWDC over one month
Hello, is there any chance to solve this problem here?POSTMAN wrote:One answer is enough, please do not spam the board with multiple posts saying the same thing.
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TrueBlueTerrier
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My item has stuck at LANGLEY HWDC over one month
Solve - No we aren't Royal Mail (as we state on every page)MarcinM wrote:Hello, is there any chance to solve this problem here?POSTMAN wrote:One answer is enough, please do not spam the board with multiple posts saying the same thing.
We can only give advice on where to go next, what your best options are, or what MIGHT be happening. To actually solve it you need o go back to the sender, Royal Mail or the original postal company you sent it through.
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"Employers are always seeking more productivity from workers, without considering the human factor, the worker's age, the weather conditions and the intense heat. We need to intervene before it's too late, reducing working hours and the load carried by workers, because it's impossible to sustain the rhythm they're forced to work at for many years."
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nitinr708
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Re: My item has stuck at LANGLEY HWDC over one month
My Item has been stuck at Langley HWDC for over a month now.
RN141110493GB
It's delivery address has mistake.
Please correct it to -
AMAZONSKA 4753/1
Sered
SK - 92601
Then it should be able to make it to the destination
RN141110493GB
It's delivery address has mistake.
Please correct it to -
AMAZONSKA 4753/1
Sered
SK - 92601
Then it should be able to make it to the destination
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TrueBlueTerrier
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Re: My item has stuck at LANGLEY HWDC over one month
Sorry we are unable to do this - we are not an official Royal Mail site. We do warn visitors of our status, and at the bottom of every page.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support
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"Employers are always seeking more productivity from workers, without considering the human factor, the worker's age, the weather conditions and the intense heat. We need to intervene before it's too late, reducing working hours and the load carried by workers, because it's impossible to sustain the rhythm they're forced to work at for many years."
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support
Any news stories you can't post - PM me with a link
"Employers are always seeking more productivity from workers, without considering the human factor, the worker's age, the weather conditions and the intense heat. We need to intervene before it's too late, reducing working hours and the load carried by workers, because it's impossible to sustain the rhythm they're forced to work at for many years."
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Snaggletooth
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Re: My item has stuck at LANGLEY HWDC over one month
Just to add to what TBT said, hopefully you spelled out the name of the destination country on the parcel. “SK 92601” isn’t enough.
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Snaggletooth
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Re: My item has stuck at LANGLEY HWDC over one month
This is the last tracking point:NimeshShrestha wrote: ↑17 Jun 2021, 17:55Hello there, I am having a problem with my parcel being stuck at Langley for over a month. There has been no update since a month. Could you pls let me know why this happens. It was an international signed for Nepal.
It says it's being ready for dispatch. It was my friend who had shipped it and now he is already in Nepal..I called the call center they say they don't have much information regarding it and all you can do is wait
RZ095426754GB
No sign of an attempt to put it on the the plane in over 4 weeks. Nepal isn't listed as disrupted. Three options spring to mind:Tuesday 18 May 2021
00:33
Item Received by Royal Mail
LANGLEY HWDC
1. Royal Mail forgot to scan it on to the plane, and now it is stuck in Nepalese customs. Possible, but that would mean two unlikely things happening to the same package.
2. RM are still waiting for a plane. Possible, but unlikely after an entire month.
3. The contents mean it has been labelled "do not fly", or it is being investigated for this. This seems most likely, given the time frame. What was in the package?
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kellogs
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Re: My item has stuck at LANGLEY HWDC over one month
Hello,
Another one stuck in Langley for a month: RN777495505RO
Can anyone provide any help with it, mr. Postman ?
Thank yous!
Another one stuck in Langley for a month: RN777495505RO
Can anyone provide any help with it, mr. Postman ?
Thank yous!
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binky_62
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Re: My item has stuck at LANGLEY HWDC over one month
Did it turn up? My parcel from Slovenia has been in transit for 6 working days now...
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Tobe Hooper
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TrueBlueTerrier
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Re: My item has stuck at LANGLEY HWDC over one month
You need to contact an official Royal Mail site and make a claim, or get the sender to claim Romania.Tobe Hooper wrote: ↑09 Apr 2024, 22:00Mine has been in Heathrow for 15 days now. Something is going on there,
Its possible that the address label has been damaged or unreadable, in that case, a claim will sometimes get an item back into the system.
All post by me in Green are Admin Posts.
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"Employers are always seeking more productivity from workers, without considering the human factor, the worker's age, the weather conditions and the intense heat. We need to intervene before it's too late, reducing working hours and the load carried by workers, because it's impossible to sustain the rhythm they're forced to work at for many years."
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support
Any news stories you can't post - PM me with a link
"Employers are always seeking more productivity from workers, without considering the human factor, the worker's age, the weather conditions and the intense heat. We need to intervene before it's too late, reducing working hours and the load carried by workers, because it's impossible to sustain the rhythm they're forced to work at for many years."
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