Hey guys
Bit of a weird one hopefully someones experienced similar and can say its normal. Paid by web yesterday the fee to pay, booking delivery for the item for tomorrow, tracking shows fee paid in the details but the header says pending due to a fee to pay, when I click the link it says its paid, but the tracking has me concerned as the history appears to show fee paid then *after* that that a customs charge is to be paid, like the orders confused
Thanks!
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Item showing as pending after paying fee
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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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Chocofenix
- Posts: 1
- Joined: 25 Apr 2019, 22:21
- Gender: Male