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For help with tracking please see...HERE
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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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gma3005
Posts: 2
Joined: 13 Feb 2019, 14:08
Gender: Male

No idea where to go. Please help.

Post by gma3005 »

Hello everyone. My name is Glenn and I am writing from Germany, where I purchased something from the UK, and as far as I can tell from the tracking number, it is stuck at Home Counties North MC. When I try and call the number, I am put on que and can not get a single person. I have tried everything I can think of and this seemed to be my last attempt to try and recover, what I can only assume, is a lost package. I would be ever so grateful if someone, anyone, could assist me. PLEASE.
Janet Brum
Posts: 886
Joined: 28 Sep 2016, 19:52
Gender: Female

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Post by Janet Brum »

Hi, we can try help you, please provide us with a tracking number?
gma3005
Posts: 2
Joined: 13 Feb 2019, 14:08
Gender: Male

No idea where to go. Please help.

Post by gma3005 »

Hello Janet, and thank you for taking the time. Amazingly enough, the package SUDDENLY started moving early this morning. I mean 01:00 in the morning. I have to wait and see if it actually does make it here, but at least it is moving. Thank you so much for offering.