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Need help, parcel sent to wrong country

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p3tar
Posts: 1
Joined: 12 Dec 2018, 01:48
Gender: Male

Need help, parcel sent to wrong country

Post by p3tar »

Hello,

I need help, my parcel arrived to a wrong country. Tracking number is RN473386507GB. I've ordered many times from same seller, and
shipping address in my purchase email confirmation is valid, but Royal Mail sent the package to Russia instead Croatia. Can someone
help me with this?

Best regards,
Petar
Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Need help, parcel sent to wrong country

Post by Snaggletooth »

You will have to wait for Russia to spot that and forward it to Croatia.

In this circumstance, the tracking sometimes stops working even when the parcel is moving.