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Langley - again!

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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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creativepreneur
Posts: 2
Joined: 17 Jul 2018, 09:41
Gender: Female

Langley - again!

Post by creativepreneur »

I notice there are a lot of posts about Langley which is disappointing because I was about to ask why my parcel from Singapore has been stuck there for nearly 4 weeks? But now I've read about loads of mail getting stuck there :cry The tracking info says 'We've got it' - so when do I get it???! The local PO here say it's probably lost. Do parcels ever leave Langley?!
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12115
Joined: 12 Nov 2008, 17:03
Gender: Male

Langley - again!

Post by SpacePhoenix »

creativepreneur wrote:I notice there are a lot of posts about Langley which is disappointing because I was about to ask why my parcel from Singapore has been stuck there for nearly 4 weeks? But now I've read about loads of mail getting stuck there :cry The tracking info says 'We've got it' - so when do I get it???! The local PO here say it's probably lost. Do parcels ever leave Langley?!
Unfortunatly until an item gets released to Royal Mail from Customs, there's nothing that Royal Mail can do
JohnDoeSan
Posts: 9
Joined: 02 Aug 2018, 12:38
Gender: Male

Langley - again!

Post by JohnDoeSan »

creativepreneur wrote:I notice there are a lot of posts about Langley which is disappointing because I was about to ask why my parcel from Singapore has been stuck there for nearly 4 weeks? But now I've read about loads of mail getting stuck there :cry The tracking info says 'We've got it' - so when do I get it???! The local PO here say it's probably lost. Do parcels ever leave Langley?!
Any updates? Did you receive it?