ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

No mail arriving despite being sent by 1st class post

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
Arlene
Posts: 1
Joined: 12 May 2018, 23:21
Gender: Female

No mail arriving despite being sent by 1st class post

Post by Arlene »

I've had a letter sent four times for my business, but it never turns up despite being sent first class by my bank.
Other documents posted by my accountant first class also haven't turned up.
Last post received a month ago.
It's a business, so need to do something quickly.
The mail is not elsewhere in the building and not with neighbours.
I wondered if it could be serious with fraudulent redirection going on as I recently lost an ID card, but not that either.
I'm at a loss. Can anyone suggest what more I could do?

Thank you.
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72626
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

No mail arriving despite being sent by 1st class post

Post by TrueBlueTerrier »

It's possible. Go to the Delivery Office Monday morning with Business Cards, proof of address and ID and hopefully it will get sorted quickly. You may also need to ring the Customer Services line as well.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.