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Help with delivery question

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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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Horace1
Posts: 1
Joined: 26 Mar 2018, 16:37
Gender: Male

Help with delivery question

Post by Horace1 »

Hi, I am expecting a delivery from China LX783523700CN but when I look at the tracking its shows it was delivered to Croydon PDO 5 days ago, I haven't received any card to say an attempted delivery was made. What can I do to find out what has happened to it
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TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72626
Joined: 30 Dec 2006, 10:29
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Location: On my couch

Help with delivery question

Post by TrueBlueTerrier »

You'll need to call customer services. That's a tracked (not signed) service which means they can put it through the letterbox, so it may have been delivered incorrectly or you have got it but not realised its this one.
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yellowbelly
Posts: 3693
Joined: 23 Jun 2015, 15:51
Gender: Male

Help with delivery question

Post by yellowbelly »

As an aside, has anyone noticed that loads of this stuff from the far East now comes through marked as 'Untracked' but if you scan
the barcode it is a delivery scan or even needs a sig?
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