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Late deliveries
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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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minx
- EX ROYAL MAIL
- Posts: 51
- Joined: 10 Feb 2009, 12:35
- Gender: Female
Late deliveries
I work for Royal Mail so should I log a complaint when my my postie knocks at the door at 7.30 and gives me my post last Saturday was around 5 bearing in mind we tell our customers we deliver between 7am and 3 what do you think all
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yellowbelly
- Posts: 3693
- Joined: 23 Jun 2015, 15:51
- Gender: Male
Late deliveries
Postal Services Act 2011 doesn't mention a time it should be delivered by, just once a day, Mon-Sat.
I've seen that RM aim (but their aim is obviously way off!!) to deliver by 3pm in urban and 4pm in rural areas
but I can't find the definitive source for that.
You might get 6 stamps if you complain
I suppose if there are enough complaints and they reach the right pen pusher the local DOM might get a phone call to say WTF is happening!??
I've seen that RM aim (but their aim is obviously way off!!) to deliver by 3pm in urban and 4pm in rural areas
but I can't find the definitive source for that.
You might get 6 stamps if you complain
I suppose if there are enough complaints and they reach the right pen pusher the local DOM might get a phone call to say WTF is happening!??
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rjack
- Posts: 98
- Joined: 26 Nov 2010, 09:42
- Gender: Male
- Location: wales
Late deliveries
In our office on a Saturday some postmen deliver the closest streets after 1st lorry been sorted, hopping not to have to much on 2nd lorry to save 5 or 10 minutes, I'd rather have a coffee.