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Special Delivery item not tracked?

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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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Dj9928
Posts: 32
Joined: 23 Dec 2010, 18:11
Gender: Male

Special Delivery item not tracked?

Post by Dj9928 »

I sent an item via Special Delivery at 9am this morning using a prepaid label. When I check tracking now it says.

Latest update: Please come back later
Special Delivery Guaranteed™ items are first tracked when they have reached our mail centre. This may be late in the evening on the day the item was sent.
Information on your Special Delivery Guaranteed™ item is not yet available.

It should say Posted at postoffice name at time.

Anyone any idea whats gone on?
Snaggletooth
EX POST OFFICE
Posts: 2220
Joined: 13 Sep 2011, 20:17
Gender: Male

Special Delivery item not tracked?

Post by Snaggletooth »

You quite often get this message from RM's tracking site due to an intermittent problem with the site. As long as you handed your item over the Post Office counter and got a receipt with a barcode number on it then it's all probably fine.