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Please help find a package!

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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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Reta
Posts: 1
Joined: 17 Jul 2016, 07:55
Gender: Female

Please help find a package!

Post by Reta »

Hello, I had to get a package from China to Lithuania, but I see that the parcel is delivered to the UK. Please help find my package- it is necessary that the parcel would be sent to Lithuania. THANK YOU!
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SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12115
Joined: 12 Nov 2008, 17:03
Gender: Male

Please help find a package!

Post by SpacePhoenix »

Is Bootle your local Royal Mail Delivery Office?

Did you get a grey card in the post? It's very likely that there's a customs charge to pay
Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Please help find a package!

Post by Snaggletooth »

Royal Mail would not have delivered the package if it carried an address in Lithuania. This package was delivered in Bootle, Liverpool, about 250Km from the port of entry at Langley near London. This tells me that the tracking number you have does not relate to a package addressed to you, you need to go back to the seller and ask for the right tracking number.

Unfortunately, there have been cases of Chinese sellers committing fraud by sending one package then giving lots of people the same tracking number.