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Delay mail from Thailand to GBLALA

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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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ssuthi
Posts: 4
Joined: 26 Jan 2016, 09:16
Gender: Male

Delay mail from Thailand to GBLALA

Post by ssuthi »

I have sent out mail from Bangkok to West Midlands , UK since January 7,2015 by registered mail from Thailand Postal.

Today (26/1/16) which over the standard delevery period, My friend informed that he didn't get any mail from Royal mail yet.

I don't know how to track it. Anyone can assist for this. Mailing number as following:-

tracking number : RR174946160TH
Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Re: Delay mail from Thailand to GBLALA

Post by Snaggletooth »

It appears not to be on the Royal Mail tracking site yet, which means that it probably hasn't cleared UK customs. This is not unusual.

I tried to track via the Thailand Post site but Google Translate does not seem to be handling that website very well. Could you maybe look at it and try to translate the information yourself then post it on here? I think the URL is http://track.thailandpost.co.th/tracking/default.aspx" onclick="window.open(this.href);return false;.

It could be an issue with the contents not being allowed or being slow because of a customs charge. What was inside please? And are the contents worth more than 18 £?
ssuthi
Posts: 4
Joined: 26 Jan 2016, 09:16
Gender: Male

Re: Delay mail from Thailand to GBLALA

Post by ssuthi »

- I have checked Thailand Postal Track & Trace. The final status was " departure from Suwannabumi Airport" That's mean It has already been shipped out from Thailand and now should be somewhere in UK.

- If it's held at custom point as your suggested. What should I or receiver can do then ? How can we follow up or contact with custom or any person who concern ?

Could you please advise.

Thanks
ssuthi
Posts: 4
Joined: 26 Jan 2016, 09:16
Gender: Male

Re: Delay mail from Thailand to GBLALA

Post by ssuthi »

addition:-

I sent the 9 small paper cartoon cards

weight 0.134 kgs (0.295 lb.)

The value shouldn't over than 18 £.

Thanks.
Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Re: Delay mail from Thailand to GBLALA

Post by Snaggletooth »

ssuthi wrote:If it's held at custom point as your suggested. What should I or receiver can do then ? How can we follow up or contact with custom or any person who concern ?
I'm afraid they do not enter into any conversation with the public. It's just a case of waiting.

No issues with your contents.
ssuthi
Posts: 4
Joined: 26 Jan 2016, 09:16
Gender: Male

Re: Delay mail from Thailand to GBLALA

Post by ssuthi »

Thank you for your advise.

OK, I will inform the receiver to wait for a while.