I sent a parcel from USA to Portsmouth with USPS International. Tracking is LZ311225586US. Putting this number in Royal Mail track and trace tells me the reference number I have entered is incorrect however clicking on 'full details' offers the following information
16/09/15 06:03 ARRIVED ATPORTSMOUTH PDO PORTSMOUTH PDO
16/09/15 02:45 ON ITS WAY TOPORTSMOUTH PDO PORTSMOUTH MAIL CENTRE
16/09/15 01:43 ARRIVED ATPORTSMOUTH MAIL CENTRE PORTSMOUTH MAIL CENTRE
15/09/15 18:28 ON ITS WAY TOPORTSMOUTH MAIL CENTRE HEATHROW WORLDWIDE DC
15/09/15 09:51 ARRIVED IN THE UK HEATHROW WORLDWIDE DC
My question is if it can cross the Atlantic in less than a week, why can't it go 10 miles to the delivery address in Southsea quicker than it obviously has. According to the tracker it seems to have sat in Portsmouth PDO for a week now.
Any help gratefully received
ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE
ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!
package missing from USA
Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
-
SpacePhoenix
- MAIL CENTRES/PROCESSING
- Posts: 12114
- Joined: 12 Nov 2008, 17:03
- Gender: Male
Re: package missing from USA
Ask the person that is supposed to be receiving the item if they've had a grey card in the post. Most likely there's a customs charge to pay.