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Prohibited package procedure
Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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jaybmt
- Posts: 1
- Joined: 21 Sep 2015, 22:53
- Gender: Male
Prohibited package procedure
Hi, I live in Malta and I ordered some iPhone replacement parts, including a new battery, to my mother-in-laws address to be forwarded onto me here. I naively didn't even think about any restrictions. I am now very aware that such items can be destroyed, I am just concerned about the other items in the package and what will happen to them. Will the package be returned to the return address or will it still be delivered to me? Also what will the time frame be as it has already been 7 working days. The parcel was sent standard and not signed or tracked (much to my annoyance). Your help and advice would be most appreciated. Thanks in advance Jay
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Snaggletooth
- EX POST OFFICE
- Posts: 2226
- Joined: 13 Sep 2011, 20:17
- Gender: Male
Re: Prohibited package procedure
I've had a long think about this one and trying to write a coherent and understandable reply. It's very difficult because of the huge number of different rules, a variety of scenarios, and as you aren't the sender it makes asking slightly pointless. The short answer is that it's possible you will get the items back, but it's unlikely you can will get everything, and it's quite likely that you will get nothing. Sorry.