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"Information on [..] is not yet available" since 5 days

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Chris2k
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Joined: 24 Jun 2014, 17:05
Gender: Male

"Information on [..] is not yet available" since 5 days

Post by Chris2k »

Hello,
i got a tracking number beginning with LB and ending with GB. On Tuesday i got this tracking number, but today -5 days later- the Royal Mail tracking says the same message, it did Tuesday already.

"Information on your International Tracked item is not yet available."

Why the tracking system don't get active?

Regards,
Chris
TrueBlueTerrier
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Re: "Information on [..] is not yet available" since 5 days

Post by TrueBlueTerrier »

2 possible reasons 1 the sender has given you an incorrect number or they haven't sent it yet. The other most unlikely possibility is that no-one has bothered to scan it, but that's nearly impossible.
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Chris2k
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Joined: 24 Jun 2014, 17:05
Gender: Male

Re: "Information on [..] is not yet available" since 5 days

Post by Chris2k »

TrueBlueTerrier wrote:2 possible reasons 1 the sender has given you an incorrect number or they haven't sent it yet. The other most unlikely possibility is that no-one has bothered to scan it, but that's nearly impossible.
Ok thank you, but i thought when the sender got the tracking number, the item is already in a post office?
wannabeek
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Re: "Information on [..] is not yet available" since 5 days

Post by wannabeek »

Not every sender walks down to their local Post Office and hands it over the counter in return for a tracking number. If they are a bulk seller they can print their own labels and have all their items collected directly by Royal Mail without having to leave their own building.

I'm not saying that this is what has happened, but it is possible that they have allocated the tracking number for your item, but have not yet been able to get it into Royal Mail's system.