ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

First Class signed for.

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.
Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
bv
Posts: 18
Joined: 05 Dec 2014, 09:15
Gender: Female

First Class signed for.

Post by bv »

Hi

Shouldn't first class reach the next day please? I know that this is not a guaranteed service. I thought that the parcel should reach the person the next day? I posted yesterday about 7 parcels morning. Used first class signed for service. Tracking shows that only one parcel has reached the destination! One out of 7. Is it due to Christmas rush or is this the norm? Thank you.

I ony normally use second class signed for. I thought I would use first class this week because naturally everyone would be in a hurry to receive their parcels and didn't want to disappoint them or keep them waiting.

However, as a recepient of parcels, I must say that I have always received first class,the very next day.
Top
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72626
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: First Class signed for.

Post by TrueBlueTerrier »

Normally it would be next day but as you point out its Christmas the sheer volume can lead to delays. My section today had 13 shrouds of packets first thing - we normally get 4, thats just an indication of how much busier it can get.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
Top
bv
Posts: 18
Joined: 05 Dec 2014, 09:15
Gender: Female

Re: First Class signed for.

Post by bv »

TrueBlueTerrier wrote:Normally it would be next day but as you point out its Christmas the sheer volume can lead to delays. My section today had 13 shrouds of packets first thing - we normally get 4, thats just an indication of how much busier it can get.
Wow! I must say that Royal Mail staff are working hard. I had a delivery before 8am this morning! I was vaccum cleaning and the lovely guy waited for me to run upstairs to get my key despite how busy he was. His jeep was so full. But that said my sales have gone dead quiet so I am hoping at least the parcels sent out keep moving fast and reach there before xmas or my customers will start moaning and claiming (some amazon buyers are professional claimants). I am surprised by the tactics some of them use.

And I must add, the parcel that my lovely postie delivered this morning was ordinary signed for second class! I mean delivery before 8am! So I suspect Royal Mail is treating our parcels without the discrimination of first and second class.

Thank you for your post, I am sorry I didn't acknolwedge quicker. I don't seem to be receiving email alerts. I used to for my previous posts.

ps: I might have forgotten to click on notify email alerts. I thought it was automatic.
Top

Return to “CUSTOMERS”