Hi
I ordered a baby carry sling (very expensive iteam) from Russia, it was dispatched on 13th September, on the 17th it was in GBLALA but I STILL haven't received it. The seller said I should contact royal mail, so I have sent filled out an enquiry form as I couldn't find a number to call.
It's now 4th October and my iteam is nowhere to be seen. I have a tracking number which is how I knew it was in GBLALA.
Any advice of what I should do. Any hope that I will receive my parcel?
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HELP MY ITEAM STUCK AT GBLALA
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For help with tracking please see...HERE
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From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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IcanthelpthewayIam
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Re: HELP MY ITEAM STUCK AT GBLALA
RFox wrote:Hi
I ordered a baby carry sling (very expensive iteam) from Russia, it was dispatched on 13th September, on the 17th it was in GBLALA but I STILL haven't received it. The seller said I should contact royal mail, so I have sent filled out an enquiry form as I couldn't find a number to call.
It's now 4th October and my iteam is nowhere to be seen. I have a tracking number which is how I knew it was in GBLALA.
Any advice of what I should do. Any hope that I will receive my parcel?
it can take several weeks to clear customs, and more than likely as you said its expensive you will have to pay tax on the item, you should recieve a grey card with a customs charge amount on it, that will be when the item has made its way to your local delivery office, if it does not turn up its the sender who needs to make a claim to the sending postal operator