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Statement on Royal Mail Website

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Trends Guild
Posts: 63
Joined: 09 Oct 2007, 18:49

Statement on Royal Mail Website

Post by Trends Guild »

Is obviously bollocks, since no vote on the settlement has yet taken place.
The RM statement is totally misleading to customers - business and personal alike.

Who do I complain to please? Postwatch or someone?

Thank you.

Statement follows -

Royal Mail is pleased to report that negotiations with the Communications Workers Union (CWU) have been successful and a settlement has now been reached.
We apologise for the disruption and inconvenience the strikes have caused, and thank you for your ongoing patience through this difficult time.
We are now working hard to return to normal as quickly as possible, but there is a significant build-up of mail that will take some time to clear. We will deal with all mail in the order in which we received it, and will re-instate all service guarantees and promises as soon as we are able to honour them.
Unofficial strike action

However we are very disappointed to report that some colleagues are currently taking unofficial strike action, in several parts of the country, which will inevitably lenghten our recovery period, and affect services in these areas. Please call our customer service helpline blah blah blah.
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