Hello!
I exspect delivery from hong kong.
My tracking number is RF191898827SG
From few days status is the same.
"COLLECTED, HEATHROW WORLDWIDE DC"
How long yet i must wait for delivery?
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Parcel stuck at Heathrow DC
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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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SpacePhoenix
- MAIL CENTRES/PROCESSING
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Re: Parcel stuck at Heathrow DC
Items from Hong Kong are treated as recorded delivery once in the UK. Your item is probably stuck in customs
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barrowc
- EX ROYAL MAIL
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Re: Parcel stuck at Heathrow DC
A tracking number ending in SG should be from Singapore and not from Hong Kong. Hong Kong tracking numbers end in HK
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franco666
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Re: Parcel stuck at Heathrow DC
So if is from Singapore is on customs?
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TrueBlueTerrier
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Re: Parcel stuck at Heathrow DC
franco666 wrote:So if is from Singapore is on customs?
If from anywhere it still has to go through Customs - even EU countries.
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