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SIGNED FOR FROM AUSTRALIA to LONDON GONE MISSING AT HEATHROW

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CARTAWHO
Posts: 1
Joined: 26 Nov 2013, 08:53
Gender: Male

SIGNED FOR FROM AUSTRALIA to LONDON GONE MISSING AT HEATHROW

Post by CARTAWHO »

I was sent a small item I purchased in a Stamp Auction in Australia no bigger than a Christmas Card. it was scanned in at Royal Mail Heathrow on 24.04.13 with the Tracking Code RR140743945AU - Then it went missing. You cant contact Royal Mail at Heathrow and Royal Mail Helpdesk , blamed UK Border Agency and HMRC / CUSTOMS. Still no sign. So what happened to it ? I have my own ideas about that and the same thing happened the previous year, that time a similar item from Argentina disappeared into thin air. As it takes so long to file a claim for a missing item, the system is just a joke and clearly open to abuse.
CT10
MAIL CENTRES/PROCESSING
Posts: 125
Joined: 26 Oct 2013, 02:31
Gender: Male

Re: SIGNED FOR FROM AUSTRALIA to LONDON GONE MISSING AT HEAT

Post by CT10 »

You need to contact AusPost with your tracking number.

They can only help:

https://twitter.com/auspost" onclick="window.open(this.href);return false;