Hi,
I am expecting a package sent from the UK to France with Royal Mail's International Signed-For service. Supposedly, it has been shipped on February 10th.
As of today, I cannot find it on Royal Mail website using the tracking number (RQ138170024GB). The sender argues that it is normal, that packages may take a long time before showing up in the tracking system and that Royal Mail guarantees delivery in 30 days (the expected delivery date according to eBay was February 14th !).
Now, I wonder if the package has even been sent... Can someone tell me if I am being ripped off or if it happens that packages don't show up in the tracking system ?
Thanks !
Ben
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Unable to track a package
Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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SpacePhoenix
- MAIL CENTRES/PROCESSING
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Re: Unable to track a package
Sounds a little fishy to me, I would expect it to show having a scan at either the sender's local mail centre or Heathrow Worldwide Distribution Centre (HWDC). Check with the sender that they've sent you the correct tracking number