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HWDC

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
T_mail
Posts: 4
Joined: 15 Nov 2012, 20:54
Gender: Male

HWDC

Post by T_mail »

Hi!
Can anyone tell me the time/days needed to process a tracked packet to Europe at HWDC. Is there any possibility to ask for special delivery service regarding a packet posted by Royal Mail. I mean to change for special delivery service while the packet is on the way just to speed up delivery process ?
TFL001
POST OFFICE
Posts: 52
Joined: 03 Jan 2012, 01:18
Gender: Male

Re: HWDC

Post by TFL001 »

Special is for only UK items ..royal mail offer a airsure service that reduces the time to an estimated deliver of 4days .. if you send it through the post office as parcelforce on one of there express service then it can be 1 or 2 days deliver (expensive option) + not too sure of compensation rates
T_mail
Posts: 4
Joined: 15 Nov 2012, 20:54
Gender: Male

Re: HWDC

Post by T_mail »

Thanks, but I'm actually interested in changing service while the packet is on the way, I mean it has been posted.
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12107
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: HWDC

Post by SpacePhoenix »

Once an item has entered the system the service chosen for that item can't be changed. Also once an item going abroad leaves HWDC, RM have absolutely no control over what happens to it from that point onwards.