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Parcel at the Normanton office. Help Required

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Maguire44
Posts: 5
Joined: 19 Sep 2007, 12:33

Parcel at the Normanton office. Help Required

Post by Maguire44 »

Alright Folks,

My sister sent a parcel on the 20th of august, its a mobile phone for repair and shes only sent it recorded and not special delivery. It got as far as the Normanton office as I checked in our office at Kilmarnock, but after that it appears to have gone missing and hasnt been signed off. I was just wondering if there was anyone in the know at Normanton that could maybe have a dig around to see if they could find out what happended to it, if I Gave them the reference no.


Cheers

Maguire44
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POSTMAN
SITE ADMINISTRATOR
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Joined: 07 Aug 2006, 03:19
Gender: Male

Post by POSTMAN »

Moved to Customers.
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
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piranha
EX ROYAL MAIL
Posts: 496
Joined: 01 Aug 2007, 09:30
Gender: Male

Re: Parcel at the Normanton office. Help Required

Post by piranha »

Maguire44 wrote:Alright Folks,

My sister sent a parcel on the 20th of august, its a mobile phone for repair and shes only sent it recorded and not special delivery. It got as far as the Normanton office as I checked in our office at Kilmarnock, but after that it appears to have gone missing and hasnt been signed off. I was just wondering if there was anyone in the know at Normanton that could maybe have a dig around to see if they could find out what happended to it, if I Gave them the reference no.


Cheers

Maguire44
Im afraid that recorded items are not actually 'recorded' in the system
until they are delivered or a delivery has been attempted...so I fail to
see how your local office can confirm it has reached the Normanton
office...hopefully someone who works there can check it out for you
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Maguire44
Posts: 5
Joined: 19 Sep 2007, 12:33

Re: Parcel at the Normanton office. Help Required

Post by Maguire44 »

piranha wrote:
Maguire44 wrote:Alright Folks,

My sister sent a parcel on the 20th of august, its a mobile phone for repair and shes only sent it recorded and not special delivery. It got as far as the Normanton office as I checked in our office at Kilmarnock, but after that it appears to have gone missing and hasnt been signed off. I was just wondering if there was anyone in the know at Normanton that could maybe have a dig around to see if they could find out what happended to it, if I Gave them the reference no.


Cheers

Maguire44
Im afraid that recorded items are not actually 'recorded' in the system
until they are delivered or a delivery has been attempted...so I fail to
see how your local office can confirm it has reached the Normanton
office...hopefully someone who works there can check it out for you


Well ive been told this by my local office and also by customer services when i called them. So they must have some way of establishing that it has reached normanton. They even gave me a time and a ref no.
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axeman
Posts: 1733
Joined: 12 Jun 2007, 17:57

Post by axeman »

would imagine that returns for these would be entered into a 'bulk' book as i bet that they recive quite a lot every day
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Maguire44
Posts: 5
Joined: 19 Sep 2007, 12:33

Post by Maguire44 »

axeman wrote:would imagine that returns for these would be entered into a 'bulk' book as i bet that they recive quite a lot every day
is there any way that I can contact Normanton Direct. Cant seem to get through. Ive had two sepearte people giving me numbers for the office and none of them seem to be the right one?
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