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Need Help Please it's urgent.

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saaj2210
Posts: 3
Joined: 23 Apr 2012, 18:50
Gender: Male

Need Help Please

Post by saaj2210 »

Hi
I need help in finding my recorded delevery package which has been lost since september 2011.It was sent by home office to my solicitor with the recorded delivery but the package never arrived at the office and no body has signed for it,i checked by tracking number and its not been delivered.
I called home office and they have not receive back the package and now they asked me to fill the form p58 which i did but so far no reply i dont know where to look for it.
it consist of me and my wife passport and my educational certificate.
please some body help me how to find my documents back where to look for it and whom to contact.
i see on the web that lost and undelivered post goes to RLB Belfast,how can i contact them...
Please need help.

saaj2210
Posts: 3
Joined: 23 Apr 2012, 18:50
Gender: Male

Need Help Please it's urgent.

Post by saaj2210 »

Hi
I need help in finding my recorded delevery package which has been lost since september 2011.It was sent by home office to my solicitor with the recorded delivery but the package never arrived at the office and no body has signed for it,i checked by tracking number and its not been delivered.
I called home office and they have not receive back the package and now they asked me to fill the form p58 which i did but so far no reply i dont know where to look for it.
it consist of me and my wife passport and my educational certificate.
please some body help me how to find my documents back where to look for it and whom to contact.
i see on the web that lost and undelivered post goes to RLB Belfast,how can i contact them...
Please need help.
Lounge Lizard
EX ROYAL MAIL
Posts: 9458
Joined: 06 Aug 2007, 21:54

Re: Need Help Please

Post by Lounge Lizard »

As the Home Office sent the item it's their responsibility to make due amends if it's gone missing, payment for replacements and compensation for lost documents, etc.
Over six months on there's sadly little chance of it turning up now and it's beyond the timescale for the Home Office in turn to make a claim from Royal Mail.
Lounge Lizard
EX ROYAL MAIL
Posts: 9458
Joined: 06 Aug 2007, 21:54

Re: Need Help Please it's urgent.

Post by Lounge Lizard »

As the Home Office sent the item it's their responsibility to make due amends if it's gone missing, payment for replacements and compensation for lost documents, etc.
Over six months on there's sadly little chance of it turning up now and it's beyond the timescale for the Home Office in turn to make a claim from Royal Mail.
fishtank
Posts: 19732
Joined: 28 Sep 2007, 17:22
Gender: Male

Re: Need Help Please

Post by fishtank »

It's also very unlikely it's in Belfast because first of all a Home Office document is likely to have a return address and secondly if it did end up in Belfast it wouldn't take long to find the owner of the document if it contains your passport.
good times, bad times you know I've had my share
saaj2210
Posts: 3
Joined: 23 Apr 2012, 18:50
Gender: Male

Re: Need Help Please it's urgent.

Post by saaj2210 »

home office send me the letter and ask me to make my new documents,but the problem is its contain my valuable education certificate and its a big pain to make a duplicate passport from indian embassy.
Lounge Lizard
EX ROYAL MAIL
Posts: 9458
Joined: 06 Aug 2007, 21:54

Re: Need Help Please

Post by Lounge Lizard »

fishtank wrote:It's also very unlikely it's in Belfast because first of all a Home Office document is likely to have a return address and secondly if it did end up in Belfast it wouldn't take long to find the owner of the document if it contains your passport.
I agree, most unlikely it's there but the address is CUSTOMER SERVICES, ROYAL MAIL, 20 DONEGALL QUAY, BELFAST, COUNTY ANTRIM, BT1 1AA
mazza111
EX ROYAL MAIL
Posts: 877
Joined: 09 Mar 2010, 16:30
Gender: Female

Re: Need Help Please it's urgent.

Post by mazza111 »

It would only have been sent to RLB if it was undeliverable and there was no return address on it. If it's gone to RLB, they will check inside for anything to identify the sender like a letter head for example. It will make it's way back to the sender, unfortunately this does take some time. You really should chase this up with the sender.
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