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wrong postage

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For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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rael1973
Posts: 1
Joined: 25 Apr 2010, 12:42
Gender: Male

wrong postage

Post by rael1973 »

i recently sent a A4 letter and paid the wrong postage will my letter be delivered can any one help me???
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fishtank
Posts: 19732
Joined: 28 Sep 2007, 17:22
Gender: Male

Re: wrong postage

Post by fishtank »

rael1973 wrote:i recently sent a A4 letter and paid the wrong postage will my letter be delivered can any one help me???
Your letter will be witheld from delivery and a surcharge card will be delivered to the recipient.
When/if this surcharge is paid your letter will be delivered.
good times, bad times you know I've had my share
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Lounge Lizard
EX ROYAL MAIL
Posts: 9458
Joined: 06 Aug 2007, 21:54

Re: wrong postage

Post by Lounge Lizard »

You will have paid 32p ( 2nd class ) or 41p ( 1st ) which is 19p or 10p short of the 51p for a 2nd class large letter so the adressee will have to pay £1.19 or £1.10 which includes the £1 surcharge fee. :sad:
It's no good complaining as Royal Mail will reminding you that it's the sender's duty to ensure that correct postage is affixed prior to posting. :sad:
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