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Lost, Damaged or Delayed Inland Mail Claim Form
Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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- Posts: 3
- Joined: 19 Dec 2013, 16:30
- Gender: Female
Re: Lost, Damaged or Delayed Inland Mail Claim Form
Hello! First sorry about my english.
I sent an item on 27th november from Spain. On 30 th november arrived to Langley hwdc, the code is GBLALA. It still in Langley and I want to know when the item is going to arrive to his destinatiin?
Thanks a lot.
Marta.
I sent an item on 27th november from Spain. On 30 th november arrived to Langley hwdc, the code is GBLALA. It still in Langley and I want to know when the item is going to arrive to his destinatiin?
Thanks a lot.
Marta.
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- MAIL CENTRES/PROCESSING
- Posts: 125
- Joined: 26 Oct 2013, 02:31
- Gender: Male
Re: Lost, Damaged or Delayed Inland Mail Claim Form
I'd give it 1-2 weeks (or more in extreme delays) for it to reach its destination.nenimarta wrote:Hello! First sorry about my english.
I sent an item on 27th november from Spain. On 30 th november arrived to Langley hwdc, the code is GBLALA. It still in Langley and I want to know when the item is going to arrive to his destinatiin?
Thanks a lot.
Marta.
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- Posts: 3
- Joined: 19 Dec 2013, 16:30
- Gender: Female
Re: Lost, Damaged or Delayed Inland Mail Claim Form
CT10 wrote:I'd give it 1-2 weeks (or more in extreme delays) for it to reach its destination.nenimarta wrote:Hello! First sorry about my english.
I sent an item on 27th november from Spain. On 30 th november arrived to Langley hwdc, the code is GBLALA. It still in Langley and I want to know when the item is going to arrive to his destinatiin?
Thanks a lot.
Marta.
Ok but what can I do? The item it's going to arrive in a few days, weeks, months..?
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- MAIL CENTRES/PROCESSING
- Posts: 125
- Joined: 26 Oct 2013, 02:31
- Gender: Male
Re: Lost, Damaged or Delayed Inland Mail Claim Form
Nothing, just have patience.nenimarta wrote:CT10 wrote:I'd give it 1-2 weeks (or more in extreme delays) for it to reach its destination.nenimarta wrote:Hello! First sorry about my english.
I sent an item on 27th november from Spain. On 30 th november arrived to Langley hwdc, the code is GBLALA. It still in Langley and I want to know when the item is going to arrive to his destinatiin?
Thanks a lot.
Marta.
Ok but what can I do? The item it's going to arrive in a few days, weeks, months..?
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- EX ROYAL MAIL
- Posts: 51
- Joined: 10 Feb 2009, 12:35
- Gender: Female
Re: Lost, Damaged or Delayed Inland Mail Claim Form
Customer services here,
We have 30days to deal with your claim, we would always pay compensation as long as you provide original proof of posting and of the items value,if you can't provide that then stamps will be your compensation but you would get not get £30.00 s worth.hope that helps.
We have 30days to deal with your claim, we would always pay compensation as long as you provide original proof of posting and of the items value,if you can't provide that then stamps will be your compensation but you would get not get £30.00 s worth.hope that helps.
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- Posts: 3
- Joined: 19 Dec 2013, 16:30
- Gender: Female
Re: Lost, Damaged or Delayed Inland Mail Claim Form
Hello!! I can send you the bill, so you can see the amount of the article. Where I have to send it?
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- Posts: 4067
- Joined: 26 May 2009, 13:37
- Gender: Male
Re: Lost, Damaged or Delayed Inland Mail Claim Form
you need to make the claim through the post service you used to send the item if it still has not turned upnenimarta wrote:Hello!! I can send you the bill, so you can see the amount of the article. Where I have to send it?
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- Posts: 1
- Joined: 16 Jul 2014, 15:25
- Gender: Female
Re: Lost, Damaged or Delayed Inland Mail Claim Form
Hi,
I received my tax disc in the post for my car but unfortunately for some reason a large chunk of it had been ripped off and was missing. The letter was sealed in clear Royal Mail bag advising that the item had been damaged whilst in their care.
I've checked on the DVLA website and it says I can get a replacement tax disc from the post office, but at a cost of £7. Just wondered if I take it to the post office with the packaging it arrived in will I have to pay to replace it as it was Royal Mail's fault and not mine?
Thanks
I received my tax disc in the post for my car but unfortunately for some reason a large chunk of it had been ripped off and was missing. The letter was sealed in clear Royal Mail bag advising that the item had been damaged whilst in their care.
I've checked on the DVLA website and it says I can get a replacement tax disc from the post office, but at a cost of £7. Just wondered if I take it to the post office with the packaging it arrived in will I have to pay to replace it as it was Royal Mail's fault and not mine?
Thanks
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- FORUM ADMINISTRATOR
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- Joined: 30 Dec 2006, 10:29
- Gender: Male
- Location: Proud to be part of the Union
Re: Lost, Damaged or Delayed Inland Mail Claim Form
Yes you'll have to pay, but ask for a receipt from both Dvla and the Post Office, get the claim above and fill all the details in and Royal Mail should refund you, if you supply all the evidence - including the clear bag and the damaged disc.
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- Gender: Male
- Location: england
Re: Lost, Damaged or Delayed Inland Mail Claim Form
these are in such thin envelopes its unreal dvlas fault inadequate packaging notcnelson1982 wrote:Hi,
I received my tax disc in the post for my car but unfortunately for some reason a large chunk of it had been ripped off and was missing. The letter was sealed in clear Royal Mail bag advising that the item had been damaged whilst in their care.
I've checked on the DVLA website and it says I can get a replacement tax disc from the post office, but at a cost of £7. Just wondered if I take it to the post office with the packaging it arrived in will I have to pay to replace it as it was Royal Mail's fault and not mine?
dval
Thanks
royal mails
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- Posts: 1
- Joined: 30 Mar 2015, 11:29
- Gender: Male
Re: Lost, Damaged or Delayed Inland Mail Claim Form
Hi there i have been waiting for a parcel nearly 1 month which come from China. I can track the item at Heathrow DC from 16/03/2015. I live in Wembly. Do you have any idea what makes it so delay to deliver please. The tracking number is rd173840410cn
Item number 291396021371
Thanks
Item number 291396021371
Thanks
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- Posts: 1
- Joined: 07 Jun 2017, 19:27
- Gender: Female
Lost, Damaged or Delayed Inland Mail Claim Form
Hi, im not really sure how to post a question, but
i ordered some things from boots and ive been tracking my package, but on the 6/06/17 it said it was ready for delivery and would be delivered that day. It did not. The next day, same status but no delivery. Im not sure what to do. Please help!!! Thank you
i ordered some things from boots and ive been tracking my package, but on the 6/06/17 it said it was ready for delivery and would be delivered that day. It did not. The next day, same status but no delivery. Im not sure what to do. Please help!!! Thank you
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- FORUM ADMINISTRATOR
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Lost, Damaged or Delayed Inland Mail Claim Form
It hopefully arrived today as the mail was a little quieter, if not then contact Royal Mail customer services on Twitter @royalmail and hopefully they can sort it.Mahdiah wrote:Hi, im not really sure how to post a question, but
i ordered some things from boots and ive been tracking my package, but on the 6/06/17 it said it was ready for delivery and would be delivered that day. It did not. The next day, same status but no delivery. Im not sure what to do. Please help!!! Thank you
All post by me in Green are Admin Posts.
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If you like a news story I posted please click the link to show support
Any news stories you can't post - PM me with a link
Now retired
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support
Any news stories you can't post - PM me with a link
Now retired
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- Joined: 08 Jul 2020, 21:36
- Gender: Male
Lost, Damaged or Delayed Inland Mail Claim Form
Thanks for the reply! So yesterday I received another update identical the one 7 days ago saying that it had departed airport LA International and is in transit. Not sure what’s going on tbh
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