Collecting from a delivery office - should I be able to get it in the morning?

[satellite1]

Hi, Hope you are well.

I've got an item coming tomorrow, it is pretty big so will be on the van. The van normally comes around 1pm from my experience. Since I know I have to run errands at that time I went to have it delivered to my local post office for collection, however I noticed there is also the option to have it collected from the delivery office.

Since it would normally be scanned at the delivery office at 8am approx and then go on the van and be delivered at 1pm, now I've selected to collect from the local delivery office would I simply be able to go and get my item as soon as the delivery office customer collection point opens?

Basically I should be able to get my item even earlier than waiting around all day for the van by telling them not to put it on the van and I can go and collect it directly, cutting out the final stage in the delivery process.

Does that sound correct? Or is there a another step that has to be completed after it arrives at the delivery office but before it is available for customer collection.

It is sent tracked 24 if it makes a difference, and a quite small delivery office I'd say.

Thanks

[BenacreNick]

Yes it would need to be scanned by the delivery person on your round. They will then get additional instructions (from you) on their PDA scanner to retain the item at the delivery office, instead if loading the item onto the van.

[clashcityrocker]

Yes it would need to be scanned by the delivery person on your round. They will then get additional instructions (from you) on their PDA scanner to retain the item at the delivery office, instead if loading the item onto the van.

It would depend on the size of the office.
If I get an inflight instruction to take it to the CSP I put it on a york and it then depends when the office worker gets around to collecting it and booking it in.
When they do that a text should be generated for the customer telling them the item is available to collect.
I wouldn't turn up before then.

[menditsa]

You wont get it any earlier if the package is going out on a DPR route as they don't get scanned until after the DO customer desk has closed.

[satellite1]

You wont get it any earlier if the package is going out on a DPR route as they don't get scanned until after the DO customer desk has closed.

Surely if I marked I wanted to pick it up from the delivery office they wouldn't load it onto the van?

[menditsa]

As you said the item was pretty big what would happen at my office is that your parcel wouldn't go out with the post person it would be in a unsorted York(s) for the afternoon DPR drivers to deliver. All i was saying was it might be the case you turn up at 8am and your parcel has not yet been sorted and pulled out and into the CSP office. As the CSP is only manned by one person they won't be able to go out on the work floor to try to find it.
Hopefully yours is sorted but be prepared.

I'll give you an example, I'm tracking a twice failed delivery I've attempted with a request to deliver to local collect received on Friday at 9pm.
So it should have been delivered to local Post Office on Saturday.
Tracking shows it arrived at Sheffield mail centre at 9am on Saturday I'm a postie in London

[SpacePhoenix]

I'll give you an example, I'm tracking a twice failed delivery I've attempted with a request to deliver to local collect received on Friday at 9pm.
So it should have been delivered to local Post Office on Saturday.
Tracking shows it arrived at Sheffield mail centre at 9am on Saturday I'm a postie in London

Any chance of posting the tracking number for that? There was a thread fairly recently where someone had requested a local collect but the PO branch refused it as they didn't have the room. The item got returned to sender.