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Sender preparing item

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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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DDD
Posts: 1
Joined: 17 Jul 2024, 13:03
Gender: Male

Sender preparing item

Post by DDD »

Hi

I sent an International tracked item yesterday to Ireland but on the tracking I still only have this:
Tuesday 16 July 2024
11:54
Sender preparing item

Is this normal after 24 hours? Does it mean it hasn't actually been picked up from the post office or just hasn't been updated for whatever reason? Just curious more than actually concerned.

Thanks
Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Re: Sender preparing item

Post by Snaggletooth »

In this context, I think “Sender Preparing Item” means that the Post Office branch has prepared the paperwork for handing the collection over to the driver. When I worked for the PO this did not normally involve individually scanning items.

The lack of a further scan indicates that Royal Mail have not scanned the item into one of their sites. There are several reasons why this could have happened, including a missed collection, loss of the item, temporarily misplaced item, or the barcode sticker falling off.
Stinkycat22
Posts: 56
Joined: 20 Nov 2022, 07:15
Gender: Female

Re: Sender preparing item

Post by Stinkycat22 »

Could also just be sitting at the mail centre and it didn't get scanned yet. I think this is more likely than the other options. It's happened to me a few times that they took their time to process an item.

Last night RM had really a bad night it seems. My T24 got sent to the completely wrong mail centre and others I know have had the same issue.