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Can I get tracking to a returned mail?

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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autogiro
Posts: 4
Joined: 01 Jul 2024, 21:05
Gender: Male

Can I get tracking to a returned mail?

Post by autogiro »

My sender accidetnally forgot my flat number on my letter, so the tracking says it was sent back. But it has been 15 days and he didn't get it back, but he had a return address on the side of the letter.

He said he needs a tracking number of it going back. Which is a different tracking to the one which came to me. Is there anyway he or I could get this new tracking of its return home abroad?


Thanks!
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12119
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: Can I get tracking to a returned mail?

Post by SpacePhoenix »

It should be returned using the original tracking number
autogiro
Posts: 4
Joined: 01 Jul 2024, 21:05
Gender: Male

Re: Can I get tracking to a returned mail?

Post by autogiro »

SpacePhoenix wrote:
01 Jul 2024, 22:32
It should be returned using the original tracking number
The tracking just says "Delivered" weeks ago, but it doesn't show its route back home. The seller doesn't believe me that I didn't get it, sadly as it just says delivered. But that meant delivered as in going back to him. But it doesn't show the journey back to him.

It is driving me mad. He sent my exact address, post code, everything but a flat number. And it said "delivered". So if it didn't go back to him, I have no idea where they could have possibly given it to. As there isn't a flat number on it. And the seller needs the journey info so he knows when to expect it back but there is absolutely no update.
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72629
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: Can I get tracking to a returned mail?

Post by TrueBlueTerrier »

Have you tried tracking on the Royal Mail site, some services show a GPS location when delivered.

If not can you post the tracking number so we can use our "professional" experience to work out what happened.
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