Good day
Just wanted to confirm - I ordered an item outside of the UK and the tracking says 'delivered' by Swindon DO and I live in Streatham and the picture looks like a depot with other boxes and its a different name on the top box.
Any Help?? LV967674825CN
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Confused of Tracking Info
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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
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Snaggletooth
- EX POST OFFICE
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Re: Confused of Tracking Info
It was tracked through Swindon MC and Swindon DO. Since there is no reason why it should go that way between Heathrow and South London I suggest that the address on the parcel is in Swindon.
You need to make a refund claim from the seller and, if that fails, ask for a chargeback via your credit card provider.
You need to make a refund claim from the seller and, if that fails, ask for a chargeback via your credit card provider.
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tammygee
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Re: Confused of Tracking Info
Thank you
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TrueBlueTerrier
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Re: Confused of Tracking Info
2 things - go back to the seller and advise them they may have duplicated a tracking number and gave you a wrong one.
If that doesn't work then go to the card issue and ask for a charge back.
Its also possible you may fallen for a scam. China is a well known country for shopping scams with duplicate tracking number.
The least likely possibility is that the address in the UK is a distributor and they will be forwarding it on to you, but from what you posted I feel that's unlikely.
If that doesn't work then go to the card issue and ask for a charge back.
Its also possible you may fallen for a scam. China is a well known country for shopping scams with duplicate tracking number.
The least likely possibility is that the address in the UK is a distributor and they will be forwarding it on to you, but from what you posted I feel that's unlikely.
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