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Special Delivery issues?

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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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abbyabby321
Posts: 1
Joined: 28 Nov 2023, 07:10
Gender: Female

Special Delivery issues?

Post by abbyabby321 »

Does anyone know if RM has having SD delays ?
They collected a parcel from me yesterday and tracking hasn’t moved since they collected from me.
It was within size requirements and was 7kg, and was Uk to UK delivery.

If anyone works for RM I’d be grateful if they can check it out

SE245902836GB

yellowbelly
Posts: 2700
Joined: 23 Jun 2015, 15:51
Gender: Male

Re: Special Delivery issues?

Post by yellowbelly »

abbyabby321 wrote:
28 Nov 2023, 07:15
Does anyone know if RM has having SD delays ?
They collected a parcel from me yesterday and tracking hasn’t moved since they collected from me.
It was within size requirements and was 7kg, and was Uk to UK delivery.

If anyone works for RM I’d be grateful if they can check it out

SE245902836GB
If it was collected from you by your regular postie they possibly didn't get back to their office for it to get into 'the system' for
delivery today (Tues). Tracking now says it at South Midlands MC so it's moving! If you've got a Special Delivery in the future
and you want it to get moving straight away you're probably better off taking it to your local PO. I think it's probably in the collection
T&C's that a Special Delivery collection by your postie might not get into the system as soon as you expect (because the postie doing
the collection has to do the rest of their delivery round!).
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