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URGENT - Passport Return Back to Sender without any Sender's Address

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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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yoyohoneysingh
Posts: 2
Joined: 22 Oct 2023, 05:14
Gender: Male

URGENT - Passport Return Back to Sender without any Sender's Address

Post by yoyohoneysingh »

I sent my passport on 5th October to Germany via International Tracked and Signed delivery, the last update from Deutsche Post website says that the item was returned back to sender on 19th October.

I have not added Sender's address on that and from the other posts I have read, I don't think it will come back to the Post Office which accepted this letter. The letter contains my passport and I need it on urgent basis, I have to travel on 02 Nov and 14th Nov, is there a way or can do something to get it back as soon as I can.

Also, the royal mail tracking is still not updated with Deutsche Post one. Not sure where it is at the moment. Any help would be of great assistance at this point in time.

Thanks
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Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Re: URGENT - Passport Return Back to Sender without any Sender's Address

Post by Snaggletooth »

You are correct that items sent via Royal Mail and marked Return to Sender will not go back to the originating Post Office. As there is no return address it should eventually go to the National Returns Centre (NRC) in Northern Ireland. I say eventually because undeliverable items are low priority.

You need to contact Royal Mail formally so that when the NRC opens your package they know where to send this on to. To do this, you should complete a P58international lost package form or the online equivalent.