Hi,
I wonder if someone out there can help me with some information please?
In early September I send two parcels via the special delivery service to an address in London.
The address was provided to me by an Ebay purchaser - unfortunately, they had got the address wrong and the parcels were refused at the destination end.
I didn't write my contact details on the parcels as I wanted to maintain anonymity (its an Ebay sale).
I tracked the delivery and a week ago they were returned to the NRC, where they were apparently being processed.
I called the Royal Mail helpline and got through after 30 mins.
I was told that the parcels would take a few days to process.
Today I logged in to track the parcels and the message reads: 'Delivered to PO Box by NRC'.
Does anyone know what this means and where the parcels are now?
Crucially, how do I get them back?
They were special delivery items, I have the Reference Numbers and Post Office receipts.
Many thanks
ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE
ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!
Delivered to PO Box by NRC
Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
-
TrueBlueTerrier
- FORUM ADMINISTRATOR
- Posts: 69546
- Joined: 30 Dec 2006, 10:29
- Gender: Male
- Location: Proud to be part of the Union
Re: Delivered to PO Box by NRC
Delivered to PO Box by NRC is a tracking status that should not be publicly viewable as it is too technical. However for us "insiders" it just means they have received the item at NRC and are starting their work.
Hopefully, as you have already contacted Royal Mail officially then it should not take long to either send on to the correct address or return it to you.
Hopefully, as you have already contacted Royal Mail officially then it should not take long to either send on to the correct address or return it to you.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support
Any news stories you can't post - PM me with a link
"Employers are always seeking more productivity from workers, without considering the human factor, the worker's age, the weather conditions and the intense heat. We need to intervene before it's too late, reducing working hours and the load carried by workers, because it's impossible to sustain the rhythm they're forced to work at for many years."
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support
Any news stories you can't post - PM me with a link
"Employers are always seeking more productivity from workers, without considering the human factor, the worker's age, the weather conditions and the intense heat. We need to intervene before it's too late, reducing working hours and the load carried by workers, because it's impossible to sustain the rhythm they're forced to work at for many years."
Who is online
Users browsing this forum: adb2aber, Google Adsense [Bot] and 5 guests