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Tracked 48 returns : Timeframe?

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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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PostHunny
Posts: 6
Joined: 10 Dec 2016, 11:37
Gender: Male

Tracked 48 returns : Timeframe?

Post by PostHunny »

I have an item which I’ve returned via Tracked 48 returns

I sent it last Thursday 8th March

Since Saturday, it has been stuck in Atherstone PSC

Few questions
1) from another forums some have said it may not get scanned again even after delivery, is this true
2) I’m hearing some issues with Milton keynes PSC, is this the same with Atherstone ?
3) How long do you reckon it’ll be stuck in Atherstone before delivery?
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Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Re: Tracked 48 returns : Timeframe?

Post by Snaggletooth »

Is this a return that was paid for by the retailer? If so, no reason to concern yourself with this.
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PostHunny
Posts: 6
Joined: 10 Dec 2016, 11:37
Gender: Male

Re: Tracked 48 returns : Timeframe?

Post by PostHunny »

Yes it’s a return being posted back to a major retailer
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Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Re: Tracked 48 returns : Timeframe?

Post by Snaggletooth »

Your role is to get it to the Post Office and make sure that you hold on to the proof of posting until the retailer confirms receipt. Anything else is an issue between the retailer and RM.
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PostHunny
Posts: 6
Joined: 10 Dec 2016, 11:37
Gender: Male

Re: Tracked 48 returns : Timeframe?

Post by PostHunny »

Not that I’m panicking (yet) lol

But how long would it normally to take to reach its destination

Surely it’ll be tracked that it’s been delivered?
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PostHunny
Posts: 6
Joined: 10 Dec 2016, 11:37
Gender: Male

Re: Tracked 48 returns : Timeframe?

Post by PostHunny »

My return reached its destination

Typically Royal Mail NEVER updated the tracking

The manufacturer is sending me a replacement
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