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Is my item lost?

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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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mauseris
Posts: 8
Joined: 11 Mar 2023, 14:41
Gender: Male

Is my item lost?

Post by mauseris »

Im waiting for delivery from Lithuania, very important documents. Brother sent them via Lithuania post using fully tracked and signed for service and been told it will take 6-10 days to arrive. But... Since 2nd of March i can only see this info: In Transit
This item is now leaving the originating country. More information will be available when it arrives in the UK.
Thursday 02 March 2023
15:53
Item Leaving overseas
Lithuania
Wednesday 01 March 2023
09:40
Item received at
Lithuania
When i contacted Lithuanian post they said item arrived to Heathrow on 4th of March, but still i cannot see it. Is there any problems down there at Heathrow? im starting to worry that it could be lost as no updates since. Many thanks
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Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Re: Is my item lost?

Post by Snaggletooth »

It is probably in customs.
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TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72629
Joined: 30 Dec 2006, 10:29
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Location: On my couch

Re: Is my item lost?

Post by TrueBlueTerrier »

check out the international update thread in this section. There are delays unfortunately on incoming and outgoing. I think, though it hasn't been said, the new system is still bedding in.
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mauseris
Posts: 8
Joined: 11 Mar 2023, 14:41
Gender: Male

Re: Is my item lost?

Post by mauseris »

Still no movement at all im starting to worry more and more that they lost it
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post6675
Posts: 168
Joined: 05 Dec 2022, 11:10
Gender: Male

Re: Is my item lost?

Post by post6675 »

mauseris wrote: ↑
14 Mar 2023, 10:09
 Still no movement at all im starting to worry more and more that they lost it
Did yours end up arriving?I am in a similar situation from a country close to lithuania and i am on 3 weeks waiting now
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mauseris
Posts: 8
Joined: 11 Mar 2023, 14:41
Gender: Male

Re: Is my item lost?

Post by mauseris »

Nope still in transit. When i contacted today lithuanian post they checked detailed info and said same - item went to Warsaw on 4th of March and then same day arrived to Heatrow or Langley mail centre. Since thwn no updates still says item leaving overseas or in transit
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post6675
Posts: 168
Joined: 05 Dec 2022, 11:10
Gender: Male

Re: Is my item lost?

Post by post6675 »

mauseris wrote: ↑
16 Mar 2023, 13:42
 Nope still in transit. When i contacted today lithuanian post they checked detailed info and said same - item went to Warsaw on 4th of March and then same day arrived to Heatrow or Langley mail centre. Since thwn no updates still says item leaving overseas or in transit
Thats where my letters would have left from too lol must be a backlog as never had letters take this long before im on 3 weeks wait for one and 2 weeks for another
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mauseris
Posts: 8
Joined: 11 Mar 2023, 14:41
Gender: Male

Re: Is my item lost?

Post by mauseris »

post6675 wrote: ↑
16 Mar 2023, 14:31
mauseris wrote: ↑
16 Mar 2023, 13:42
 Nope still in transit. When i contacted today lithuanian post they checked detailed info and said same - item went to Warsaw on 4th of March and then same day arrived to Heatrow or Langley mail centre. Since thwn no updates still says item leaving overseas or in transit
Thats where my letters would have left from too lol must be a backlog as never had letters take this long before im on 3 weeks wait for one and 2 weeks for another
My wife ordered some clothes from Lithuania 2 weeks ago and got it within 6 days. Really weird that mine takes so long, its just documents so shouodnt be so long at customs i guess :/
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Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Re: Is my item lost?

Post by Snaggletooth »

mauseris wrote: ↑
16 Mar 2023, 15:00
 My wife ordered some clothes from Lithuania 2 weeks ago and got it within 6 days. Really weird that mine takes so long, its just documents so shouodnt be so long at customs i guess :/
Customs select random batches of mail for extra checking, so clearance times are never consistent.
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