ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

One week at Langley

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
jonathanevans59
Posts: 2
Joined: 21 Dec 2022, 11:47
Gender: Male

One week at Langley

Post by jonathanevans59 »

Hello,
Like many customers, I have a small parcel that has been sitting at Langley for over a week.
Tracking number LY398714789DE.
It would be great to get it before Xmas.

Thanks
Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Re: One week at Langley

Post by Snaggletooth »

Actually, passed through Langley on the 12th. Tracking shows you points that it has passed through, not where it is. You make it sound like it is stuck in customs, when actually it has passed through customs and into Royal Mail’s network.

There are plenty of examples on this site of Special Deliveries and the like taking 1-2 weeks due to strikes, Christmas etc. Probably caught up in that.
jonathanevans59
Posts: 2
Joined: 21 Dec 2022, 11:47
Gender: Male

Re: One week at Langley

Post by jonathanevans59 »

Ok. The tracking page only says that it is at Langley. No other details.
Thankfully, there was an update at 18:09 this evening and it is now at Northampton.
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72629
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: One week at Langley

Post by TrueBlueTerrier »

All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.