ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

Royal Mail lost however parcelapp.com (CAINIAO) shows delivered?

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
AirwolfHD
Posts: 1
Joined: 27 Sep 2022, 14:41
Gender: Male

Royal Mail lost however parcelapp.com (CAINIAO) shows delivered?

Post by AirwolfHD »

I purchased an item from AliExpress. The tracking number is WB034071037GB. It has been out for delivery since 5th September according Royal Mail tracking and was never delivered. I phoned Royal Mail and they said its lost.

Parcelapp.com (and AliExpress tracking) shows that it was delivered on 5th September, 6 hours after it was sorted in my local delivery office.

Does anyone here know why parcelapp would show that its been delivered?
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12119
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: Royal Mail lost however parcelapp.com (CAINIAO) shows delivered?

Post by SpacePhoenix »

Don't know what's going on there, the delivered scan hasn't been done by RM