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Item stuck in customs - how long will I have to wait?
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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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bassplayer2411
- Posts: 8
- Joined: 06 Jul 2020, 13:46
- Gender: Male
Item stuck in customs - how long will I have to wait?
Hi there, I am in the UK and I ordered an item from the USA online recently and paid a lot of money for Priority Shipping as I need it soon. I am going on holiday next month so I won't be at home if it turns up then. The tracking number is LX696040481US . I assume it's stuck in customs, does anyone have any idea of how long it will be in customs based on recent experience? I understand there are delays due to COVID.
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Snaggletooth
- EX POST OFFICE
- Posts: 2226
- Joined: 13 Sep 2011, 20:17
- Gender: Male
Re: Item stuck in customs - how long will I have to wait?
It is quite likely to be stuck in customs. It is impossible to say how long it will be there because 1. they don’t publish data 2. we know that they pick items at random for extra checks, making the clearance time variable.
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TrueBlueTerrier
- FORUM ADMINISTRATOR
- Posts: 72629
- Joined: 30 Dec 2006, 10:29
- Gender: Male
- Location: On my couch
Re: Item stuck in customs - how long will I have to wait?
According to this website https://parcelsapp.com/en/tracking/LX696040481US it was sent 1st class and its estimated delivery is within the next 7 days.bassplayer2411 wrote: ↑04 Mar 2022, 14:04Hi there, I am in the UK and I ordered an item from the USA online recently and paid a lot of money for Priority Shipping as I need it soon. I am going on holiday next month so I won't be at home if it turns up then. The tracking number is LX696040481US . I assume it's stuck in customs, does anyone have any idea of how long it will be in customs based on recent experience? I understand there are delays due to COVID.
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