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SE Delivery Parcel Stuck in Walthamstow

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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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Shahzada
Posts: 1
Joined: 11 Oct 2021, 13:17
Gender: Male

SE Delivery Parcel Stuck in Walthamstow

Post by Shahzada »

Hey Guys,

Hope everyone is well, need a bit of help called customer service but they said they can't provide any update and call on Friday to make a claim

My parcel was collected by royal mail last Week on Thursday Morning in Walthamstow and it was booked as Special Delivery Guaranteed 1 PM

But parcel has not moved since from Walthamstow D0 and have no update on the tracking site after that

SE131504350GB

Any suggestions.

Thanks
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72628
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: SE Delivery Parcel Stuck in Walthamstow

Post by TrueBlueTerrier »

Shahzada wrote:
11 Oct 2021, 13:23
Hey Guys,

Hope everyone is well, need a bit of help called customer service but they said they can't provide any update and call on Friday to make a claim

My parcel was collected by royal mail last Week on Thursday Morning in Walthamstow and it was booked as Special Delivery Guaranteed 1 PM

But parcel has not moved since from Walthamstow D0 and have no update on the tracking site after that

SE131504350GB

Any suggestions.

Thanks
Its been scanned today and looks like it is out for delivery today https://parcelsapp.com/en/tracking/SE131504350GB

Despite what the call centre said the guarantee part of Special Delivery has failed so you or the sender CAN claim at least the postage back.
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