Speciall delivery delays?

[Bushy888]

I posted a parcel on mon 6th special delivery and as of today, 9th it just says we've got it, sender preparing item
The post office say its gone from them but cant explain what this message means

I am not convinced my local post office sent it, it is very valuable, i insured it but getting worried

Are there delays currently?
NY032128913GB Tracking number

Thanks

[SpacePhoenix]

From the looks of it, it's not entered Royal Mail's network yet as if it had, then there'd be a a received/acceptance scan at the local mail centre. Very occasionally the barcode stickers fall off where they've not stuck down well to the parcel. Ask who it's going to if it's already arrived. If the barcode number sticker has fallen off then it'll probably have had a new barcode number sticker put on it

[TrueBlueTerrier]

You probably need to speak to either the national Post Office customer services or Royal Mails,

I can see the acceptance scan which is normal. However the 2nd update

Sender preparing item. Your item was posted at Post Office® branch, Hesketh Drive Post Office [PR9 7JG] on 06-09-2021. More information will be available as it travels through our network

is not one you would normally get for something left at a Post Office, so it's possible that this incorrect scan has stopped the tracking, and there is even a small chance it has been delivered but not updated because of the 2nd update.

PO 0345 722 3344
RM 0345 774 0740