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Next day special delivery (sent on Thursday) not received

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ZoeZoe
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Joined: 24 Mar 2021, 07:57
Gender: Female

Next day special delivery (sent on Thursday) not received

Post by ZoeZoe »

How could my special delivery item be lost?
Last edited by ZoeZoe on 24 Mar 2021, 10:26, edited 3 times in total.
TrueBlueTerrier
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Re: Next day special delivery (sent on Thursday) not received

Post by TrueBlueTerrier »

I would contact Royal Mail direct. Try Twitter.

We might be able to advise or give insight but without a tracking number, or the full and up to date tracking output it's a little difficult to do so as we don't have the full picture.

Certainly, you should be able to make a claim for late delivery.
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ZoeZoe
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Joined: 24 Mar 2021, 07:57
Gender: Female

Re: Next day special delivery (sent on Thursday) not received

Post by ZoeZoe »

Thanks.Royal mail customer service told me it is likely lost. Delay is not an issue but it is likely lost.

I wonder if the item is actually still at the Croydon mail center?
ZoeZoe
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Re: Next day special delivery (sent on Thursday) not received

Post by ZoeZoe »

Friends and colleagues said it looks like a hate crime
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POSTMAN
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Re: Next day special delivery (sent on Thursday) not received

Post by POSTMAN »

ZoeZoe wrote:
25 Mar 2021, 15:51
Friends and colleagues said it looks like a hate crime
Sorry what?
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
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ZoeZoe
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Re: Next day special delivery (sent on Thursday) not received

Post by ZoeZoe »

It was apparently an aisian name!
I don't believe it was a hate crime as it would be a stupid action. If my personal info is exposed due to this, it is a crime. I will trace info leaks.

I respect royal mail staff who have been working for the country during this difficult time.

To me I just need to apply again, but royal mail actually has to make significant compensation and there will be unnecessary operations cost and the reliability of special delivery is under question.